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These instructions should assist in configuring your Mitel 5000-7000 to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.
Connection information | Description |
---|---|
Connection type | IP |
IP Method | TIM Enterprise will connect to the Mitel 5000-7000 via TCP/IP. |
Configuring your SMDR
The Mitel 5000-7000 by default has the SMDR output disabled. To enable the retrieval of SMDR via IP you will need to perform the below steps:
Enabling the SMDR output
- Login to the Mitel DB Studio software.
- Click and expand the icon.
- Click and expand the icon.
- Click on the icon.
- On the right-hand side you will have SMDR, click on the Enable field and click on the check box, it will change to Yes.
Configuring the SMDR
- Click and expand the icon.
- Click and expand the icon.
- Click on the icon.
- On the right-hand side you will have the SMDR fields that need to be configured, as shown below:
Configuring TIM Enterprise
Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Mitel 5000-7000:
- Browse to TIM Enterprise as normal and login with your credentials.
- Click on the tab.
- Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Mitel 5000-7000'.
- Left-click on it and select .
- From the Mitel 5000-7000 from the PBX model list. settings tab select
- In the No connection required from the Connection method list. tab select
- Finally, click on the button.
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