These instructions help you configure your Aastra BP phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
For your SMDR configuration, please note that Aastra Intelligate Series has multiple output formats. For TIM Plus, the output will need to be configured to format.
Below are some screenshots examples of how the Aastra Intelligate should be configured.
The OIP server has a very basic 'call logging' module. If you are intending on installing TIM Plus along side the OAI server you need to uninstall the 'call logging' module from the OIP server suit. If you do not uninstall this, you will find that if you configure your Aastra to output to the TIM Plus PC, the OIP server will overwrite it with its required settings.
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If your Aastra Intelligate has been configured to send SMDR data via a serial connection, you will need to install the NetPbx software to collect the data from the serial port and send it to Tim Plus. For setup instructions, click on the link below:
Once NetPbx has been configured and is collecting data, log on to TIM Plus as usual and apply the following settings:
Follow the steps below to configure TIM Plus to listen for SMDR data from your Aastra Intelligate:
<hr/> <p>These instructions should assist in configuring your Aastra Intelligate Series to work with TIM Plus. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output or IP: </b> If you have configured the Aastra Intelligate to send the SMDR information via a serial connection, you will need to directly connect a serial cable from the Aastra Intelligate to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Null-modem/Crossover. </td> </tr> <tr> <td class="confluenceTd"><b>IP method</b></td> <td class="confluenceTd"><b>TCP/IP connection: </b> If the Aastra Intelligate is configured to send the SMDR information via TCP/IP the actual installation of TIM Plus can be anywhere on the network that the PBX is connected to. The Aastra Intelligate will need to be configured to send the SMDR data to the IP address and TCP port that TIM Enetrprise is listening on. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>For your SMDR configuration, please note that Aastra Intelligate Series has multiple output formats. For TIM Plus, the output will need to be configured to the <span class="keyword">PC5</span> format.</p> <p>Below are some example screenshots of how the Aastra Intelligate should be configured.</p> <h6>Setting the SMDR format to <span class="keyword" style="color: #464772;">PC5</span></h6> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/aastra_intelligate_1.png" alt="Aastra Intelligate PC5" /> <h6>Setting the SMDR format to <span class="keyword" style="color: #464772;">TCP/IP</span></h6> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/aastra_intelligate_2.png" alt="Aastra Intelligate PC5" /> <h6>OIP Server and TIM Plus</h6> <p>The OIP server has a very basic 'call logging' module. If you are intending on installing TIM Plus along side the OAI server you need to uninstall the 'call logging' module from the OIP server suit. If you do not uninstall this, you will find that if you configure your Aastra to output to the TIM Plus PC, the OIP server will overwrite it with its required settings.</p> <h2>Configuring TIM Plus</h2> <p>Below you will find steps on how to configure TIM Plus to listen for SMDR data from your Aastra Intelligate PC5:</p> <ol> <li>Browse to TIM Plus as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Click on the site configured during the setup wizard and click <span class="button no_margin">Properties</span> or create a new site and click <span class="button no_margin">Properties</span>.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_plus/pbx/aastra_intelligate_3.png" alt="Aastra Intelligate PC5" /> <li>Within the <span class="reference">Site Properties</span> window, select <span class="keyword">Aastra PC5</span> from the <span class="reference">PBX model</span> drop-down list.</li> <li>In the <span class="reference">Connection method</span> field select <span class="keyword">Listen for connections from PBX</span> from the drop-down list.</li> <li>Leave the <span class="reference">Host</span> field blank.</li> <li>In the <span class="reference">Port</span> field enter in <span class="keyword">9000</span>.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> </ol> |