These instructions help you configure your Panasonic DBS Series phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

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Configuring your SMDR output

Below you will find instructions on how to configure your Panasonic DBS Series to output SMDR to TIM Plus. You will need to do this from the Operator phone:

  1. Press the ON/OFF key.
  2. Press the RECALL key.
  3. Press # #. You are now in Programming mode.
  4. Navigate to Call logging/Remote programming parameters.
  5. Go to Call logging-parity check and select 1 and then press the # key.
  6. Go to Call logging-even/odd parity and select 1 and then press the # key.
  7. Go to Call logging-baud rate (SMDR) and select 4 and then press the # key.
  8. Go to Call logging-stop bit and select 1 and then press the # key.
  9. Go to Call logging-data length and select 4 and then press the # key.
  10. Got to Call logging-printing selection out/in, select 1 which will give you incoming and outgoing calls.
  11. Go to Call logging-printing selection local/long distance calls, select 1 which will print all outgoing calls and then press the # key.
  12. Press the ON/OFF key and your settings will be saved.
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Installing NetPBX

The NEC DXE phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you will first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

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Configuring TIM Plus

Once NetPBX is configured and collecting data, log on to TIM Plus as usual and apply the following settings:

  1. Click on the Directory tab.
  2. Select the site configured during the setup wizard and clickProperties.
  3. Within the Site Properties window, select Panasonic DBS Series from the PBX model drop-down list.
  4. In the Connection method field, select No connection required from the drop-down list.
  5. Finally, click on the Save button to apply the settings.