<p>These instructions should assist in configuring your Mitel 3300 to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd">IP</td> </tr> <tr> <td class="confluenceTd"><b>IP Method</b></td> <td class="confluenceTd"><b>TCP/IP connection: </b> The Mitel 3300 sends SMDR information via TCP/IP on port 1752. TIM Enterprise will connect to the IP address of Mitel 3300. The Mitel 3300 can only accept a maximum of three connections to port 1752. </td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>The Mitel 3300 has various SMDR fields that need to be configured. This can be achieved using the Mitel Communication Director. Below you will find how to access <span class="reference">SMDR Options</span> window and how the fields need to be configured. As there are quite a few fields, we have supplied a screenshot of how they need to be configured:</p> <h4>Accessing the SMDR Options window</h4> <ol> <li>Login to the Mitel Communication Director.</li> <li>Click on <span class="button no_margin">System Properties</span>.</li> <li>Click on <span class="button no_margin">System Feature Settings</span>.</li> <li>Click on <span class="button no_margin">SMDR Options</span>.</li> </ol> <p>The example below shows the Mitel Communication Director menu options:</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_3300_1.png" alt="Mitel 3300" /> <h4>SMDR Options window</h4> <p>The image below shows how to configure the SMDR Options fields:</p> <img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_3300_2.png" alt="Mitel 3300" /> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Mitel 3300:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Mitel 3300'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Mitel 3300</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_3300_3.png" alt="Mitel 3300" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li> <li>In the <span class="reference">Host</span> field enter the IP Address of your Mitel 3300.</li> <li>In the <span class="reference">Port</span> field enter in <span class="keyword">1752</span>.</li> <li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li> <li>In the <span class="reference">IP script</span> field select <span class="keyword">Mitel</span> from the drop-down list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_3300_4.png" alt="Mitel 3300" /> </ol> |