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These instructions help you configure your Mitel 3300 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

<a id="Configure the SMDR output"></a>

Configuring your SMDR output

Follow the steps below to configure the SMDR options of your Mitel 3300:

Log in to the Mitel Communication Director software
Click on System Properties
Click on System Feature Settings
Click on SMDR Options

Set the SMDR options as shown below:

Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Mitel 3300:

Click on the Directory tab.
Choose the PBX object you want to configure and click Properties.
A new window will open. In the General tab, select Mitel 3300 from the Data format list and tick the Keep a local backup of data box, as shown below:
In the Connection tab, select Establish TCP connection to PBX from the Connection method list.
In the Host field, enter the IP address of your Mitel 3300.
In the Port field, enter 1752.
Leave the Username and Password fields blank.
In the Connection script field, select Mitel from the drop-down list.
Click on the Save button to apply the settings.

<p>These instructions should assist in configuring your Mitel 3300 to 
work with TIM Enterprise. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd">IP</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IP Method</b></td>
			<td class="confluenceTd"><b>TCP/IP connection: </b>
				The Mitel 3300 sends SMDR information via TCP/IP on port 1752. TIM Enterprise will connect to the IP address of Mitel 3300. The Mitel 3300 can only accept a maximum of three connections to port 1752.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>The Mitel 3300 has various SMDR fields that need to be configured. This can be achieved using the Mitel Communication Director. Below you will find how to access <span class="reference">SMDR Options</span> window and how the fields need to be configured. As there are quite a few fields, we have supplied a screenshot of how they need to be configured:</p>

<h4>Accessing the SMDR Options window</h4>

<ol>
	<li>Login to the Mitel Communication Director.</li>
	<li>Click on <span class="button no_margin">System Properties</span>.</li>
	<li>Click on <span class="button no_margin">System Feature Settings</span>.</li>
	<li>Click on <span class="button no_margin">SMDR Options</span>.</li>
</ol>

<p>The example below shows the Mitel Communication Director menu options:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_3300_1.png" alt="Mitel 3300" />

<h4>SMDR Options window</h4>

<p>The image below shows how to configure the SMDR Options fields:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_3300_2.png" alt="Mitel 3300" />

<h2>Configuring TIM Enterprise</h2>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Mitel 3300:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Mitel 3300'.</li>
	<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
	<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Mitel 3300</span> from the PBX model list.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_3300_3.png" alt="Mitel 3300" />
	<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li>
	<li>In the <span class="reference">Host</span> field enter the IP Address of your Mitel 3300.</li>
	<li>In the <span class="reference">Port</span> field enter in <span class="keyword">1752</span>.</li>
	<li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li>
	<li>In the <span class="reference">IP script</span> field select <span class="keyword">Mitel</span> from the drop-down list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_3300_4.png" alt="Mitel 3300" />
</ol>