These instructions help you configure your Siemens HiPath 4000 phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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By default, the SMDR output of a Siemens HiPath 4000 phone system is not enabled. For information about how to configure the output for incoming, outgoing and internal calls, contact your system maintainer.
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Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Siemens HiPath 4000:
<p>These instructions should assist in configuring your Siemens HiPath 4000 to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd">IP </td> </tr> <tr> <td class="confluenceTd"><b>IP method</b></td> <td class="confluenceTd"><b>TCP/IP connection: </b> The Siemens HiPath 4000 sends SMDR information via TCP/IP on a TCP port. TIM Enterprise will connect to the IP address of Siemens HiPath 4000. </td> </tr> </tbody> </table> <p>For your SMDR configuration, you will need to speak to your system maintainer to enable SMDR output.</p> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to connect to your Siemens HiPath 4000 to receive SMDR:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Siemens HiPath 4000'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Siemens HiPath 4000</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/siemens_hipath_4000_1.png" alt="Siemens HiPath 4000" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">Establish TCP connection to PBX</span> from the <span class="reference">Connection method</span> list.</li> <li>In the <span class="reference">Host</span> field enter in the IP Address of your Siemens HiPath 4000 e.g. 192.168.1.1.</li> <li>In the <span class="reference">Port</span> field enter in <span class="keyword">9000</span>.</li> <li>Leave the <span class="reference">Username</span> and <span class="reference">Password</span> fields blank.</li> <li>In the <span class="reference">IP script</span> field select <span class="keyword">Generic Simple</span>.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/siemens_hipath_4000_2.png" alt="Siemens HiPath 4000" /> </ol> |