These instructions help you configure your Mitel 3300 phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Configuring your SMDR output
Follow the steps below to configure the SMDR options of your Mitel 3300:
- Log in to the Mitel Communication Director software
- Click on System Properties
- Click on System Feature Settings
- Click on SMDR Options
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Set the SMDR options as shown below:
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The option needs to be configured for each of your Mitel switches to be able to identify them on the network. |
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Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Mitel 3300:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Mitel 3300 from the Data format list and tick the
box, as shown below:
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- Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your Mitel 3300.
- In the Port field, enter 1752.
- Leave the Username and Password fields blank.
- In the IP script field, select Mitel 3300 from the drop-down list.
- Click on the Save button to apply the settings.
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