These instructions help you configure your Mitel 5000-7000 phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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<a id="Configure the SMDR output"></a> |
Configuring the SMDR output
By default, the Mitel 5000-7000 has its SMDR output disabled. Follow the steps below to enable it:
- Log in to the Mitel DB Studio software.
- Click and expand the System node.
- Click and expand the Cabinet node.
- Select the Sockets node.
- In the right-hand window, click on the SMDR parameter to set its enabled state to Yes.
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- Click and expand the System icon.
- Click and expand the Maintenance icon.
- Click on the SMDR icon.
- On the right-hand side you will have the SMDR fields that need to be configured, as shown below:
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Mitel 5000-7000:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Mitel 5000-7000 from the Data format list and tick the
box, as shown below:
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- Click on the Connection tab and select Establish TCP connection to PBX from the Connection method list.
- In the Host field, enter the IP address of your Mitel 5000-7000.
- In the Port field, enter 4000.
- Leave the Username and Password fields blank.
- In the IP script field, select Mitel 5000-7000 from the drop-down list.
- Click on the Save button to apply the settings.
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