These instructions help you configure your Aastra MX-ONE phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

<a id="Configure the SMDR output"></a>

Configuring your SMDR output

The MX-One phone system saves the call logging information into a local database, located by default in:

/var/opt/eri_sn/call_logging

To edit the default path, SSH into each MX-One and use the command. You can use the  to configure the directory structure, as required.

Next, you need to enter the following commands for the primary MX-One (the one that will send the data via IP to TIM Enterprise):

callinfo_output_set  -output 0  -lim 1  -type file  -subtype general  -local    -dbname /var/opt/eri_sn/call_logging/log0  -format ": {stoptime md110date L 4 4}{stoptime md110time L 4 4}{stoptime second 0R 2 2} {duration md110duration L 5 5}; [taxpulses != 0]: {taxpulses R 4 4}; [taxpulses == 0]:     ; {conditionCodeUserDefined L 3 3} {accesscode1 R 5 5}{accesscode2 R 5 5}; [conditionCodePos == 17]: {chargedNumber R 20 20}; [conditionCodePos != 17]: {dialednumber R 20 20}; {callingnumber L 20 20} {accountcode L 15 15} {cilcode L 6 6} {queueTimeCounter 0R 3 3} {ringTimeCounter 0R 3 3} {ogTrnkId R 10 10} {incTrnkId R 10 10} {connectedNumber R 16 16}{return}{newline};"  -eol NL  -record call  -localtime  

callinfo_output_set  -output 1  -lim 1  -type tcp  -subtype general  -server 192.168.0.1  -port 9000  -format ": {stoptime md110date L 4 4}{stoptime md110time L 4 4}{stoptime second 0R 2 2} {duration md110duration L 5 5}; [taxpulses != 0]: {taxpulses R 4 4}; [taxpulses == 0]:     ; {conditionCodeUserDefined L 3 3} {accesscode1 R 5 5}{accesscode2 R 5 5}; [conditionCodePos == 17]: {chargedNumber R 20 20}; [conditionCodePos != 17]: {dialednumber R 20 20}; {callingnumber L 20 20} {accountcode L 15 15} {cilcode L 6 6} {queueTimeCounter 0R 3 3} {ringTimeCounter 0R 3 3} {ogTrnkId R 10 10} {incTrnkId R 10 10} {connectedNumber R 16 16}{return}{newline};"  -eol NL  -record call  -localtime

The server IP address specified above will be the IP address of the TIM Enterprise machine. The port number can be set to any free TCP port, but we would recommend one in the 9000 range.

callinfo_output_set  -output 2  -lim 1  -type file  -subtype none  -record call  -utc
callinfo_output_set  -output 3  -lim 1  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 4  -lim 1  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 5  -lim 1  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 6  -lim 1  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 7  -lim 1  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 8  -lim 1  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 9  -lim 1  -type file  -subtype none  -record call  -utc

To send the data, add the following two commands for the primary MX-One:

callinfo_status_set  -lim 1  -output 0  -state on
callinfo_status_set  -lim 1  -output 1  -state on

For each additional MX-One in the cluster, the following commands need to be entered, applying , accordingly.

callinfo_output_set  -output 0  -lim 2  -type file  -subtype general  -local    -dbname /var/opt/eri_sn/call_logging/log0  -format ": {stoptime md110date L 4 4}{stoptime md110time L 4 4}{stoptime second 0R 2 2} {duration md110duration L 5 5}; [taxpulses != 0]: {taxpulses R 4 4}; [taxpulses == 0]:     ; {conditionCodeUserDefined L 3 3} {accesscode1 R 5 5}{accesscode2 R 5 5}; [conditionCodePos == 17]: {chargedNumber R 20 20}; [conditionCodePos != 17]: {dialednumber R 20 20}; {callingnumber L 20 20} {accountcode L 15 15} {cilcode L 6 6} {queueTimeCounter 0R 3 3} {ringTimeCounter 0R 3 3} {ogTrnkId R 10 10} {incTrnkId R 10 10} {connectedNumber R 16 16}{return}{newline};"  -eol NL  -record call  -localtime  

callinfo_output_set  -output 1  -lim 2  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 2  -lim 2  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 3  -lim 2  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 4  -lim 2  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 5  -lim 2  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 6  -lim 2  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 7  -lim 2  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 8  -lim 2  -type file  -subtype none  -record call  -utc  
callinfo_output_set  -output 9  -lim 2  -type file  -subtype none  -record call  -utc  
callinfo_status_set  -lim 2  -forward 1  -state on
<a id="Configure TIM Enterprise"></a>

Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to listen for SMDR data from your MX-One:

  1. Click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
  3. A new window will open, displaying the general properties of your PBX object. Select Avaya IP Office 6+ from the Data format list and tick the  box, as shown below:
  4. Click on the Connection tab and select Listen for connections from PBX from the Connection method list.
  5. Leave the Host field blank.
  6. In the Port field, enter the port number you have configured in the phone system.
  7. Click on the Save button to apply the settings.