These instructions help you configure your Aastra MX-ONE phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
The MX-One phone system saves the call logging information into a local database, located by default in:
/var/opt/eri_sn/call_logging |
To edit the default path, SSH into each MX-One and use the command. You can use the to configure the directory structure, as required.
Next, you need to enter the following commands for the primary MX-One (the one that will send the data via IP to TIM Enterprise):
callinfo_output_set -output 0 -lim 1 -type file -subtype general -local -dbname /var/opt/eri_sn/call_logging/log0 -format ": {stoptime md110date L 4 4}{stoptime md110time L 4 4}{stoptime second 0R 2 2} {duration md110duration L 5 5}; [taxpulses != 0]: {taxpulses R 4 4}; [taxpulses == 0]: ; {conditionCodeUserDefined L 3 3} {accesscode1 R 5 5}{accesscode2 R 5 5}; [conditionCodePos == 17]: {chargedNumber R 20 20}; [conditionCodePos != 17]: {dialednumber R 20 20}; {callingnumber L 20 20} {accountcode L 15 15} {cilcode L 6 6} {queueTimeCounter 0R 3 3} {ringTimeCounter 0R 3 3} {ogTrnkId R 10 10} {incTrnkId R 10 10} {connectedNumber R 16 16}{return}{newline};" -eol NL -record call -localtime
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callinfo_output_set -output 1 -lim 1 -type tcp -subtype general -server 192.168.0.1 -port 9000 -format ": {stoptime md110date L 4 4}{stoptime md110time L 4 4}{stoptime second 0R 2 2} {duration md110duration L 5 5}; [taxpulses != 0]: {taxpulses R 4 4}; [taxpulses == 0]: ; {conditionCodeUserDefined L 3 3} {accesscode1 R 5 5}{accesscode2 R 5 5}; [conditionCodePos == 17]: {chargedNumber R 20 20}; [conditionCodePos != 17]: {dialednumber R 20 20}; {callingnumber L 20 20} {accountcode L 15 15} {cilcode L 6 6} {queueTimeCounter 0R 3 3} {ringTimeCounter 0R 3 3} {ogTrnkId R 10 10} {incTrnkId R 10 10} {connectedNumber R 16 16}{return}{newline};" -eol NL -record call -localtime |
The server IP address specified above will be the IP address of the TIM Enterprise machine. The port number can be set to any free TCP port, but we would recommend one in the 9000 range. |
callinfo_output_set -output 2 -lim 1 -type file -subtype none -record call -utc
callinfo_output_set -output 3 -lim 1 -type file -subtype none -record call -utc
callinfo_output_set -output 4 -lim 1 -type file -subtype none -record call -utc
callinfo_output_set -output 5 -lim 1 -type file -subtype none -record call -utc
callinfo_output_set -output 6 -lim 1 -type file -subtype none -record call -utc
callinfo_output_set -output 7 -lim 1 -type file -subtype none -record call -utc
callinfo_output_set -output 8 -lim 1 -type file -subtype none -record call -utc
callinfo_output_set -output 9 -lim 1 -type file -subtype none -record call -utc |
Add the following two commands for the same primary MX-One, in order to send the data to TIM Plus:
callinfo_status_set -lim 1 -output 0 -state on
callinfo_status_set -lim 1 -output 1 -state on |
For each additional MX-One in the cluster, the following commands need to be entered, applying , accordingly.
callinfo_output_set -output 0 -lim 2 -type file -subtype general -local -dbname /var/opt/eri_sn/call_logging/log0 -format ": {stoptime md110date L 4 4}{stoptime md110time L 4 4}{stoptime second 0R 2 2} {duration md110duration L 5 5}; [taxpulses != 0]: {taxpulses R 4 4}; [taxpulses == 0]: ; {conditionCodeUserDefined L 3 3} {accesscode1 R 5 5}{accesscode2 R 5 5}; [conditionCodePos == 17]: {chargedNumber R 20 20}; [conditionCodePos != 17]: {dialednumber R 20 20}; {callingnumber L 20 20} {accountcode L 15 15} {cilcode L 6 6} {queueTimeCounter 0R 3 3} {ringTimeCounter 0R 3 3} {ogTrnkId R 10 10} {incTrnkId R 10 10} {connectedNumber R 16 16}{return}{newline};" -eol NL -record call -localtime
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callinfo_output_set -output 1 -lim 2 -type file -subtype none -record call -utc
callinfo_output_set -output 2 -lim 2 -type file -subtype none -record call -utc
callinfo_output_set -output 3 -lim 2 -type file -subtype none -record call -utc
callinfo_output_set -output 4 -lim 2 -type file -subtype none -record call -utc
callinfo_output_set -output 5 -lim 2 -type file -subtype none -record call -utc
callinfo_output_set -output 6 -lim 2 -type file -subtype none -record call -utc
callinfo_output_set -output 7 -lim 2 -type file -subtype none -record call -utc
callinfo_output_set -output 8 -lim 2 -type file -subtype none -record call -utc
callinfo_output_set -output 9 -lim 2 -type file -subtype none -record call -utc |
callinfo_status_set -lim 2 -forward 1 -state on |
<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Follow the steps below to configure TIM Enterprise to listen for SMDR data from your MX-One:
- Click on the Directory tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Aastra MX-ONE from the Data format list and tick the box, as shown below:
- Click on the Connection tab and select Listen for connections from PBX from the Connection method list.
- Leave the Host field blank.
- In the Port field, enter the port number you have configured in the phone system.
- Click on the Save button to apply the settings.