<p>These instructions should assist in configuring your Mitel 5000-7000 to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd">IP</td> </tr> <tr> <td class="confluenceTd"><b>IP Method</b></td> <td class="confluenceTd">TIM Enterprise will connect to the Mitel 5000-7000 via TCP/IP.</td> </tr> </tbody> </table> <h2>Configuring your SMDR</h2> <p>The Mitel 5000-7000 by default has the SMDR output disabled. To enable the retrieval of SMDR via IP you will need to perform the below steps:</p> <h4>Enabling the SMDR output</h4> <ol> <li>Login to the Mitel DB Studio software.</li> <li>Click and expand the <span class="button" id="list">System</span> icon.</li> <li>Click and expand the <span class="button" id="list">Cabinet</span> icon.</li> <li>Click on the <span class="button" id="list">Sockets</span> icon.</li> <li>On the right-hand side you will have SMDR, click on the <span class="reference">Enable</span> field and click on the check box, it will change to <span class="keyword">Yes</span>.</li> </ol> <img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_5000_7000_1.png" alt="Mitel 5000-7000" /> <h4>Configuring the SMDR</h4> <ol> <li>Click and expand the <span class="button" id="list">System</span> icon.</li> <li>Click and expand the <span class="button" id="list">Maintenance</span> icon.</li> <li>Click on the <span class="button" id="list">SMDR</span> icon.</li> <li>On the right-hand side you will have the SMDR fields that need to be configured, as shown below:</li> </ol> <img id="border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_5000_7000_2.png" alt="Mitel 5000-7000" /> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Mitel 5000-7000:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button" id="list">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Mitel 5000-7000'.</li> <li>Left-click on it and select <span class="button" id="list">Properties</span>.</li> <li>From the <span class="button" id="list">General</span> settings tab select <span class="keyword">Mitel 5000-7000</span> from the PBX model list.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_5000_7000_3.png" alt="Mitel 5000-7000" /> <li>In the <span class="button" id="list">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li> <li>Finally, click on the <span class="button" id="list">Save</span> button.</li> <img src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/mitel_5000_7000_4.png" alt="Mitel 5000-7000" /> </ol> |