These instructions help you configure your Mitel MiVoice MX-One phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
Connection Type
TIM Enterprise establishes a serial connection with this PBX.
Support Files
Aastra MX-ONE BC10.TDT
Aastra MX-ONE BC10.TDS
Required Tasks
Configure the SMDR output
Install NetPBX
Configure TIM Enterprise
Configuring your SMDR output
The Mitel MiVoice MX-One supports multiple SMDR output formats. TIM Enterprise requires the SMDR format to be set to either BC8, BC10 or BC13. For more information on how to configure the data output, please contact your system maintainer.
Installing NetPBX
The Mitel MiVoice MX-One phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Enterprise you first need to install the NetPBX software. For setup instructions, click on the link below:
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
- A new window will open, displaying the general properties of your PBX object. Select Aastra MX-ONE BC10 from the Data format list and tick the Keep a local backup of data box, as shown below:
- Click on the tab and select No connection required from the Connection method list.
- Click on the button to apply the settings.
