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These instructions help you configure your Unify OpenScape Busines phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type
  TIM Enterprise establishes a DSN connection with this PBX.

Support Files
  Unify OpenScape Business.TDT
  Unify OpenScape Business.TDS
  Unify OpenScape Business.DBS
Required Tasks
  Configure the SMDR output
  Set up a DSN connection
  Configure the interface file
  Configure TIM Enterprise

Configuring the SMDR output

Follow the instructions below to configure the SMDR output in your phone system. These instructions are taken from the Unify OpenScape Business manual:

  1. Log on to OpenScape Business Assistant and click on Setup -> Wizards -> Central Telephony, as shown below:

  2. Click Edit to start the Call Detail Recording wizard.
  3. In the new window that opens, tick the Activate Call Charge Recording to enable the CDR output, as shown below:

Setting up a DSN connection

The default SMDR output option in the Unify OpenScape Business phone system is HTTPS. To enable TIM Enterprise to work with Unify OpenScape Business, you first need to set up a DSN connection, by following the steps below:

  1. Open Windows Control Panel
  2. Double-click on the Administrative tools icon

  3. Double-click on the Data Sources (ODBC) icon to open the ODBC Data Source Administrator window

    For a 64 bit system, access the ODBC Data Source Administrator from the following location C:\Windows\SysWOW64\odbcad32.exe

  4. Click on the System DSN tab
  5. Click on the Add button
  6. Select Native from the driver list and click Finish
  7. In the Data source name field enter Unify OpenScape Business
  8. Click on the OK button to save the changes

An example of an ODBC entry is shown below:


Configuring the interface file

 Follow the steps below to configure the interface file to establish an HTTPS connection with your Unify OpenScape Business:

  1. Open the Unify OpenScape Business.TDT file, located by default in C:\Program Files\Tri-Line\TIM Enterprise\config.
  2. Edit the file to point to the IP address of your Unify OpenScape Business and enter the relevant username and password, as shown below

  3. Remove the apostrophe (') in front of the amended fields to enable them. An example of a configured interface file is shown below:

Configuring TIM Enterprise

Once the DSN connection has been set up, log in to TIM Enterprise and perform the following steps:

  1. Click on the Directory tab.
  2. Locate the PBX object you want to configure in the Directory, right-click on it and select Properties.
  3. A new window will open displaying the general properties of your PBX object. Select Unify OpenScape Business from the Data format on the right-hand side, as shown below:
  4. Click on the Connection tab and select System DSN connection from the Connection method list.
  5. In the DSN field, select Unify OpenScape Business from the drop-down list.
  6. In the Frequency field, enter 5 to check for data every five seconds.
  7. In the DB script field, select Unify OpenScape Business from the drop-down list.
  8. Click on the Save button to apply the settings.

 

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