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  1. Log in to the BCM Element Manager.
  2. On the Task Navigation Panel, click the Configuration tab.
  3. Click on Telephony.

  4. Click on Call Detail Recording.

  5. In the Call Detail Recording panel that appears, configure the options as below:

    SMDR fieldValue
    FormatNorstar
    Report TypeAll
    LanguageEnglish
    Date FormatMM/DD/YY
    Header FormatLine/Station
    Filter TypeAll
    Feature Code F9Leave as default
    Minimum Call DurationLeave as default
    Hospitality RecordsLeave as default
    Include DNIS InfoEnable
    Include CLID with call typeEnable
    Include Long CLIDLeave as default
    Use answer supervisionLeave as default
    Display connection characterLeave as default
    Suppress digits after connectLeave as default
    Maximum digits after connectLeave as default
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<a id="Configure a CDR user"></a>

CDR User

To enable TIM Plus to connect to your Avaya BCM, you need to create a CDR User under the System option in the BCM Unified Manager configuration utility.

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