These instructions help you configure your Avaya Meridian Option Series to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Baud = 1200; Data bits = 8; Parity = None; Stop bits = 1; Flow control = DTR/RTS Use CDR format #511 (Meridian / SL1-X11) or #526 (CS 1000 Rel 4+ / Meridian 1). |
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<p>These instructions should assist in configuring your Aastra BP to
work with TIM Enterprise. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
Avaya Meridian Option Series PBX sends CDR information via a serial connection.
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your CDR</h2>
<p>By default, the Avaya Meridian Option CDR output is disabled. You will need to
speak to your system maintainer to have this enabled. They will need to
enable CDR output for incoming, outgoing and internal calls. In
addition to this for incoming calls they will need to enable CLI
information, DNIS information, response time information and abandoned
calls.</p>
<p>You will need to configure one of the 'TTY' ports on the Avaya Meridian Option Series to output CDR information. You will then need to connect the serial cable from the 'TTY' port to the PC that NetPBX is installed and
running on.</p>
<p>The sections below document where to go to. Required entries are highlighted.</p>
<h4>1. Enable CDR (command: LD 21)</h4>
<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_meridian_1.png" alt="Avaya Meridian Option Series" />
<h4>2. Port Setup (command: LD 22)</h4>
<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_meridian_2.png" alt="Avaya Meridian Option Series" />
<h4>3. CDR Format (commands: LD 22; LD 17)</h4>
<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_meridian_3.png" alt="Avaya Meridian Option Series" /> |
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NOTE: CDR output port values, from above: Baud = 1200; data bits = 8; parity = None; stop bits = 1; flow control = DTR/RTS Use CDR format #511 (Meridian / SL1-X11) or #526 (CS 1000 Rel 4+ / Meridian 1). |
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<h2>Configuring TIM Enterprise</h2>
<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Avaya Meridian M2250:</p>
<ol>
<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Avaya Meridian M2250'.</li>
<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Avaya Meridian Option Series</span> from the PBX model list.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_meridian_4.png" alt="Avaya Meridian Option Series" />
<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_meridian_5.png" alt="Avaya Meridian Option Series" />
</ol> |
<a id="Install NetPBX"></a> |
Installing NetPBX
The Meridian sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Enterprise, you first need to install the netpbx software. For setup instructions, click on the link below:
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the tab, select AGFEO AC-AS Series from the Data format list and tick the Keep a local backup of data box, as shown below:
Screenshotmacro Border false URL /download/attachments/3801139/avaya_meridian_4.png - In the tab, select No connection required from the Connection method list.
- Click on the button to apply the settings.
Screenshotmacro Border false URL /download/attachments/3801139/avaya_meridian_5.png