These instructions help you configure your Samsung DCS phone system to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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Follow the instructions below to configure your Samsung DCS to output SMDR data to TIM PlusEnterprise. The configuration needs to be performed from an LCD handset.
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The Samsung DCS phone system sends SMDR data via a serial connection. To collect the data from the serial port and send it to TIM PlusEnterprise, you first need to install the netpbx software. For setup instructions, click on the link below:
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<a id="Configure TIM Enterprise><Enterprise"></a> |
Configuring TIM Enterprise
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- Click on the tab.
- Choose Locate the PBX object you want to configure and click in the Directory, right-click on it and select Properties.
- A new window will open. In the tab, select , displaying the general properties of your PBX object. Select Samsung DCS from the Data format list and tick the the
box, as shown below:Keywordmacro Label Keep a local backup of data Screenshotmacro Border false URL /download/attachments/3670116/samsung_dcs_1.png - In Click on the tab , and select No connection required from the Connection method list.
- Click on the button to apply the settings.
Screenshotmacro Border false URL /download/attachments/3670116/samsung_dcs_2.png
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<p>These instructions should assist in configuring your Samsung DCS to
work with TIM Enterprise. If you are not familiar with PBX
configuration, please contact your system maintainer.</p>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=158>Connection information</th>
<th class="confluenceTh">Description</th>
</tr>
<tr>
<td class="confluenceTd"><b>Connection type</b></td>
<td class="confluenceTd"><b>Serial Output: </b>
The Samsung DCS sends SMDR information via a serial connection, you will need to directly connect a serial cable from the Samsung DCS PBX to the PC that NetPBX is installed and running on.
<p>The Samsung DCS Compact requires a Miscellaneous card for SMDR output.</p>
</td>
</tr>
<tr>
<td class="confluenceTd"><b>Cable configuration</b></td>
<td class="confluenceTd">Straight-through.
</td>
</tr>
</tbody>
</table>
<h2>Configuring your SMDR</h2>
<p>Below you will find instructions on how to configure your Samsung DCS to
output SMDR to TIM Enterprise. You will need to do this from a LCD
handset. Just use the down arrow key to move to each option.</p>
<ol>
<li>Open Programming and select <span class="button no_margin">725</span>.</li>
<li>Program each option as stated below:</li>
<table class="confluenceTable">
<tbody>
<tr>
<th class="confluenceTh" width=130>SMDR field</th>
<th class="confluenceTh">Value</th>
</tr>
<tr>
<td class="confluenceTd"><b>Page Header</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Lines per page</b></td>
<td class="confluenceTd"><span class="keyword">1</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Incoming Call</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Outgoing Call</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Authorise Code</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>SMDR Start Time</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>In/Out Group</b></td>
<td class="confluenceTd"><span class="keyword">No</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>DND Calls</b></td>
<td class="confluenceTd"><span class="keyword">No</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Wake-Up Calls</b></td>
<td class="confluenceTd"><span class="keyword">No</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Directory Names</b></td>
<td class="confluenceTd"><span class="keyword">None</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Caller ID Data</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>Abandoned Call</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>No of Dial Mask</b></td>
<td class="confluenceTd"><span class="keyword">00</span></td>
</tr>
<tr>
<td class="confluenceTd"><b>DID Num/Name</b></td>
<td class="confluenceTd"><span class="keyword">Yes</span></td>
</tr>
</tbody>
</table>
<li>Now press the <span class="button no_margin">SPKR</span> key.</li>
<li>Select <span class="button no_margin">804</span>.</li>
<li>Dial <span class="keyword">0</span> and use the arrow keys and select SMDR.</li>
<li>Now press the <span class="button no_margin">TRSF</span> key.</li>
</ol>
<h2>Configuring TIM Enterprise</h2>
<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Samsung DCS:</p>
<ol>
<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Samsung DCS'.</li>
<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
<li>From the <span class="button no_margin">General</span> settings tab select your <span class="keyword">Samsung DCS</span> family PBX model from the list.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/samsung_dcs_1.png" alt="Samsung DCS" />
<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/samsung_dcs_2.png" alt="Samsung DCS" />
</ol> |