Avaya Meridian Option Series

These instructions help you configure your Avaya Meridian Option Series to work with TIM PlusEnterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Pbxsummary

Supportfiles1	Avaya Meridian.TDT
Supportfiles2	Avaya Meridian.TDS
Connection	Serial connection
RequiredTask1	Configure the SMDR output
RequiredTask2	Install NetPBX
RequiredTask3	Configure TIM Enterprise

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<p>These instructions should assist in configuring your Aastra BP to 
work with TIM Enterprise. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>Serial Output: </b>
				Avaya Meridian Option Series PBX sends CDR information via a serial connection.
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Cable configuration</b></td>
			<td class="confluenceTd">Straight-through.
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your CDR</h2>

<p>By default, the Avaya Meridian Option CDR output is disabled. You will need to 
speak to your system maintainer to have this enabled. They will need to
 enable CDR output for incoming, outgoing and internal calls. In 
addition to this for incoming calls they will need to enable CLI 
information, DNIS information, response time information and abandoned 
calls.</p>

<p>You will need to configure one of the 'TTY' ports on the Avaya Meridian Option Series to output CDR information. You will then need to connect the serial cable from the 'TTY' port to the PC that NetPBX is installed and 
running on.</p>

<p>The sections below document where to go to. Required entries are highlighted.</p>

<h4>1. Enable CDR (command: LD 21)</h4>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_meridian_1.png" alt="Avaya Meridian Option Series" />

<h4>2. Port Setup (command: LD 22)</h4>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_meridian_2.png" alt="Avaya Meridian Option Series" />

<h4>3. CDR Format (commands: LD 22; LD 17)</h4>

<img class="screenshot naked" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_meridian_3.png" alt="Avaya Meridian Option Series" />

Note

NOTE: CDR output port values, from above: Baud = 1200; data bits = 8; parity = None; stop bits = 1; flow control = DTR/RTS Use CDR format #511

<a id="Configure the SMDR output"></a>

Configuring your SMDR

By default, the SMDR output in the Avaya Meridian Option Series is disabled. You need to speak to your system maintainer to have this enabled for incoming, outgoing and internal calls. Additionally, CLI, DNIS, response time and abandoned calls should be enabled for incoming calls.

You need to configure one of the TTY ports on the Meridian to output SMDR information and connect a serial cable between this port and the PC running NetPBX.

Using the following commands, configure each option as shown below:

1. Enable CDR (command: LD 21)

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2. Port Setup (command: LD 22)

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3. CDR Format (commands: LD 22; LD 17)

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Info

title	CDR output port values:

Baud = 1200;

Data bits = 8;

Parity = None;

Stop bits = 1;

Flow control = DTR/RTS

Use CDR format #511 (Meridian / SL1-X11) or #526 #526 (CS 1000 Rel 4+ / Meridian 1).

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<h2>Configuring TIM Enterprise</h2>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Avaya Meridian M2250:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Avaya Meridian M2250'.</li>
	<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
	<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Avaya Meridian Option Series</span> from the PBX model list.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_meridian_4.png" alt="Avaya Meridian Option Series" />
	<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_meridian_5.png" alt="Avaya Meridian Option Series" />
</ol><a id="Install NetPBX"></a>

Installing NetPBX

The Meridian sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Enterprise, you first need to install the netpbx software. For setup instructions, click on the link below:

Install and configure NetPBX

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<a id="Configure TIM Enterprise"></a>

Configuring TIM Enterprise

Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:

Click on the Directory tab.
Click on the PBX object you want to configure in the Directory, right-click on it and select Properties.
A new window will open, displaying the general properties of your PBX object. Select Avaya Meridian from the Data format list and tick the
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Label Keep a local backup of data
box, as shown below:
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URL /download/attachments/3801139/avaya_meridian_4.png
Click on the Connection tab and select No connection required from the Connection method list.
Click on the Save button to apply the settings.
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URL /download/attachments/3801139/avaya_meridian_5.png

Avaya Meridian Option Series

Versions Compared

Old Version 7

New Version Current

Key

Configuring your SMDR

1. Enable CDR (command: LD 21)

2. Port Setup (command: LD 22)

3. CDR Format (commands: LD 22; LD 17)

Installing NetPBX

Configuring TIM Enterprise