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Follow the steps below to re-run data in TIM Plus:

  1. Locate the backup files

    Take a copy of the data you want to re-run

    data for and copy them to a separate folder. By default, the backup files are stored in the following location: KeywordmacroLabelC:\Program Files

    back in the system, stored by default in the backup folder of the main installation program.

    Code Block
    {Program Files}\Tri-Line\TIM Plus\backup
  2. Log in to TIM Plus as a
    Referencemacro
    Labelroot
    user, select the
    Referencemacro
    LabelSettings
    tab and click on the
    Buttonmacro
    LabelQuery browser
    button.
  3. To check the datasource for the PBX object you want to delete calls for, enter the following query:

    Code Block
    languagejava
    SELECT name, fullkey from dir where type = 'pbx';

    Screenshotmacro
    URL/download/attachments/13436056/rerunning_data_1.png

  4. To delete the calls for a specific PBX object and a specific time period, enter the following query:

    Code Block
    languagejava
    delete from calls
    where datasource = '\1\'
    and strftime('%Y-%m-%d',datetime) >= '2011-01-22'
    and strftime('%Y-%m-%d',datetime) <= '2011-01-23';
    
    Info

    The

    Referencemacro
    Labeldatasource
    and
    Referencemacro
    Labeldatetime
      values must be modified accordingly, in order to match your requirements for the time period and the PBX object you want to delete calls for.

  5. The query should return the message a

    Keywordmacro
    LabelNo results set
    message, confirming the selected calls have been deleted.

    Screenshotmacro
    URL/download/attachments/13436056/rerunning_data_2.png

  6. To re-run spool the data back in the system, copy the previously-saved backup files you have previously copied onto the Desktop and paste them into the following location: KeywordmacroLabelC:\Program Files

    Code Block
    {Program Files}\Tri-Line\TIM
    Enterprise
     Plus\spool
  7. While the system is processing the data, you can check click on the 

    Referencemacro
    LabelCall view
    screen to view monitor the calls that are being logged.

    Info

    The time to re-spool the data will vary, depending on the amount and size of the files your system is processing.