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Configuring a controller

To configure a controller, select it from the All controllers list, as shown below:


The Summary screen will appear, allowing you to configure the inputs and outputs of the selected controller:

Summary

The Summary section allows you to add, view or edit the data inputs and outputs of the selected controller. You can navigate to either the full list of inputs/outputs or to a specific input/output in particular.


 

Inputs

To add a new data input, click on the Add new button from either the Summary or the Input screen, as shown below:


A new window will open, allowing you to name the data input. Enter a name and click on the Add button, as shown below:


The new input will be added to the All inputs list, as shown below:

Configuring the data input

 

To configure a data input, select it from the All inputs list, as shown below:


Name

The Name field allows you to view or edit the name of the current data input. To rename, overtype the current entry:

Name
Birmingham serial

Type

The Type field allows you to specify how the call logging should be collected from your telephone system. The following methods are supported

  • listener
  • serial port
  • client socket
  • pipe server
  • BCM SSH
  • XML file
  • file reader
  • BCM DCOM


Serial port

 

Outputs

Settings

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