Asterisk PBX

These instructions help you configure your Asterisk phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Connection Type

  TIM Enterprise establishes a TCP connection to this PBX.

Support Files

  Asterisk.TDT
  Asterisk.TDS

Required Tasks

  Configure the SMDR output
  Configure TIM Enterprise

Configuring your SMDR output

Follow these steps to enable SMDR output on your Asterisk phone system:

1. Enter the Server Setup System.
2. Under the Advanced section, edit the manager_custom.conf file.

3. Add the following lines to the file:
4. Verify and save the changes.

Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Asterisk phone system:

1. Click on the Directory tab.
2. Choose the PBX object you want to configure and click Properties.
3. A new window will open. In the General tab, select Asterisk from the Data format list and tick the Keep a local backup of data box, as shown below:
   
   
4. In the Connection tab, select Establish TCP connection to PBX from the Connection method list
5. In the Host field, enter the IP address of your Asterisk phone system.
6. In the Port field, enter 5038.
7. In the Username and Password fields, enter your username and password accordingly.
8. In the Connection script field, select Asterisk from the drop-down list.
9. Click on the Save button to apply the changes.
   
   
   

These instructions should assist in configuring your Asterisk PBX to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.

You will need to follow the below steps to enable CDR to be sent out via IP on your Asterisk PBX:

• Enter the Server Setup System.
• Under the Advanced section select to edit the manager_custom.conf.
• Add the following lines to the file:
• Click Edit to confirm the change.

Once you have completed the changes, you will need to restart the Asterisk for the changes to take effect.

Configuring TIM Enterprise

Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Asterisk:

1. Browse to TIM Enterprise as normal and login with your credentials.
2. Click on the Directory tab.
3. Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Asterisk'.
4. Left-click on it and select Properties.
5. From the General settings tab select Asterisk from the PBX model list.

6. In the Connection tab select Establish TCP Connection to PBX from the Connection method list.
7. In the Host field enter in the IP address of your Asterisk.
8. In the Port field enter in 5038.
9. In the Username field enter in CDRout.
10. In the Password field enter in cdr.
11. In the IP script field select Asterisk.
12. Finally, click on the Save button.