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The term PBX is used here to describe a telephone system. This refers to any of a range of a multiline telephone systems typically used in business environments, encompassing systems ranging from small key systems to large scale private branch exchanges (PBX).
TIM Enterprise supports a large number of PBXs. For a full list of supported PBXs, please have a look here.
TIM Enterprise can be configured to take call records from a single PBX covering just one site or one covering multiple sites. You can also connect to a number of individual PBXs located in different places. PBXs can be added anywhere in your directory. Simply drill-down your directory until you reach the point where you would like to add the collection point and click on
as below:![Add PBX](http://www.tri-line.com/common/img/documentation/tim_enterprise/add_pbx_2.png)
Select
as the object you would like to add and then press as shown below. The name given to the PBX is normally its make and model ID.![Add PBX](http://www.tri-line.com/common/img/documentation/tim_enterprise/add_pbx_2.png)
The example below shows a single ACM switch serving several sites.
![ACM PBX](http://www.tri-line.com/common/img/documentation/tim_enterprise/acm.png)
The example below shows a Mitel 3300 on the London site.
![Mitel 3300 PBX](http://www.tri-line.com/common/img/documentation/tim_enterprise/mitel3300.png)