These instructions should assist in configuring your Aastra BP to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.
Connection information | Description |
---|---|
Connection type | Serial Output: Avaya Meridian Option Series PBX sends CDR information via a serial connection. |
Cable configuration | Straight-through. |
Configuring your CDR
By default the Avaya Meridian Option CDR output is disabled. You will need to speak to your system maintainer to have this enabled. They will need to enable CDR output for incoming, outgoing and internal calls. In addition to this for incoming calls they will need to enable CLI information, DNIS information, response time information and abandoned calls.
You will need to configure one of the 'TTY' ports on the Avaya Meridian Option Series to output CDR information. You will then need to connect the serial cable from the 'TTY' port to the PC that NetPBX is installed and running on.
The sections below document where to go to. Required entries are highlighted.
1. Enable CDR (command: LD 21)
2. Port Setup (command: LD 22)
3. CDR Format (commands: LD 22; LD 17)
NOTE: CDR output port values, from above: Baud = 1200; data bits = 8; parity = None; stop bits = 1; flow control = DTR/RTS Use CDR format #511 (Meridian / SL1-X11) or #526 (CS 1000 Rel 4+ / Meridian 1). |
Configuring TIM Enterprise
Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Avaya Meridian M2250:
- Browse to TIM Enterprise as normal and login with your credentials.
- Click on the tab.
- Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Avaya Meridian M2250'.
- Left-click on it and select .
- From the Avaya Meridian Option Series from the PBX model list. settings tab select
- In the No connection required from the Connection method list. tab select
- Finally, click on the button.